Cameron Dostal
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Latest activity by Cameron Dostal-
Cameron Dostal commented,
Hi Brett, Thank you for the reply, however, whilst this article helped it did not meed out clients needs. Basically, in the reply email, we need the cc's to be visible to who we reply to and vice v...
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Cameron Dostal commented,
In regard to this, it has been noted by our company that when we comment on a ticket the trigger "notify customer of comment update" is activated and an email is being sent to: The "requester", how...