Laurence Cope
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Activity overview
Latest activity by Laurence Cope-
Laurence Cope commented,
Thanks, but then the view can only group by the statuses I created, and then wont have the other statuses. Workflow:- Customer emails us a request (New Status) Support staff take it and reply wit...
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Laurence Cope commented,
We do not want a help center, but need to have one so users can see their Zendesk Support tickets. Quite a strange setup. The guide theme is not suitable for that, we need to modify the theme to di...