Cenk Tukel
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Activity overview
Latest activity by Cenk Tukel-
Cenk Tukel commented,
I also agree with the ability to customize reset password emails.
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Cenk Tukel commented,
I agree with Ricardo and would add few more use cases:-based on user tags pushed by 3rd party integrations we have, we like to automate certain messages and actions like telling the subscriber that...
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Cenk Tukel created a post,
Hyperlink default UTMs
In the support emails, we can redirect users to certain sites / URL's for either more info, engagement or sales. It would be very beneficial to have a default UTM added to every Hyperlink URL that ...
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Cenk Tukel commented,
Hi, I also have similar questions with Amy and Allen. I would much appreciate a more precise guidance if available :-) https://support.zendesk.com/hc/en-us/articles/224907267/comments/115002121367 ...
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Cenk Tukel commented,
Hi, I agree with Ferdi (I know, I joined this conversation 5 months late) that triggers should be able to: make the chat widget pop-up to attract attention (regardless of agent being live or onlin...
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Cenk Tukel commented,
Hi Gail, Many thanks for the input but I am in Support Team and Guide Professional plans. I can create tags, user segments, assign sections to different user segments, etc... I am stuck in one plac...
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Cenk Tukel commented,
Hi Jessie, This support platform is great and the comments very to the point. I am also stuck with what Sheldon wrote. https://support.zendesk.com/hc/en-us/articles/115007686307/comments/3600000308...