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Mindy Copenhaver

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Recent activity by Mindy Copenhaver Sort by recent activity Recent activity Votes
  • Use Phone Nick Names in display and reports

    I am not sure if there is already a request for this, but we would LOVE the ability to utilize the phone number nicknames. We answer for multiple businesses and when a call comes in we can see the ...

  • Ability to better navigate a recording

    We would like to request the ability to better navigate a recording. For long recordings, the short slider bar is very difficult to accurately move.  Some much appreciated abilities would be: 1. Ab...

  • Ability to move a call recording between tickets

    We would like to request the ability to move a call recording between tickets. Our tickets often require multiple calls, we know we can put all outbound calls in the same ticket, but we often get c...