
Amber R
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Total activity8
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Last activity
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Activity overview
Latest activity by Amber R-
Amber R commented,
I am curious if there has been any updates here. Specifically with declined calls that have gone back into the queue.
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Amber R commented,
Our team would really benefit from this ability as well! Right now we have to take our Team Leads out of support and then go online to take an escalation without getting another call. In this proce...