Avatar

Michelle McDowell

  • Total activity
    6
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    3

Activity overview

Latest activity by Michelle McDowell
  • Avatar

    Michelle McDowell commented,

    1. Community
    2. Feedback on Guide
    3. Add Submit A Request for Agents

    I agree!  We have several staff that are agents for specific use cases but would benefit greatly by being able to submit other tickets through Guide.  Please implement an enhancement!!!  

    • View comment
    • Michelle McDowell
    • Created
    • 0 votes
  • Avatar

    Michelle McDowell commented,

    1. Community
    2. Feedback on Support
    3. Agents can't create tickets from Guide UI

    I agree.  This would be a great feature to add to Guide.  We have several staff users that are agents for specific needs but would benefit greatly by being able to submit tickets for other needs vi...

    • View comment
    • Michelle McDowell
    • Created
    • 0 votes