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Jarett Fong

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Latest activity by Jarett Fong
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    Jarett Fong commented,

    1. Support
    2. ...
    3. Tickets
    4. Migrating to CCs and followers

    Can someone explain the reason and benefits of this new functionality?  So far the only benefit I see if that agent followers are not shown as CC's on the emails. But the rules for reply/reply all ...

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