Avatar

Laura Adams

Zendesk team member
  • Total activity
    17
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    2
  • Subscriptions
    13

Activity overview

Latest activity by Laura Adams
  • Avatar

    Laura Adams commented,

    @pstrauss Just a thought, have you looked into whether setting operating hours for different chat departments representing your different brands, and using chat triggers eg if the customer is on a ...

  • Avatar

    Laura Adams commented,

    Hi Fiona,  For my reports I rename my tags with the 'Renamed set' feature. Hope this helps! https://support.zendesk.com/hc/en-us/articles/360022367993-Explore-recipe-Using-renamed-and-ordered-sets-...