Rachel Wood

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November 19, 2019 16:14
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November 19, 2019 16:14
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Latest activity by Rachel Wood

Rachel Wood commented, November 19, 2019 16:14
If we delete an agent (ie. because they're no longer a support agent), what happens to tickets in their queue? Do they go into the unassigned queue?
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- Rachel Wood
- Created November 19, 2019 16:14
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