
Felicity Page
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Total activity4
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Last activity
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Activity overview
Latest activity by Felicity Page-
Felicity Page commented,
Thank you @Romona Blackwood!
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Felicity Page commented,
Thanks @Travis Rider. Much appreciated.
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Felicity Page commented,
Hi, Please can I clarify which tickets are included in the calculation for "Agent Touches" in the Overview tab? Does this relate to all tickets updated over the specified time period or just to t...
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Felicity Page commented,
Hi, Does the # Ticket Updates metric count tickets created or solved in a specified time period or just all ticket updates made within that period? Thanks