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Gareth Simpson

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Latest activity by Gareth Simpson
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    Gareth Simpson commented,

    Perfect, that's exactly what I needed. Didn't see the little settings cog next to the number. Thanks.

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    Gareth Simpson commented,

    Hi, how do I disable the agent wrap-up? It says above you can do it but I can't find anything in the settings. We're only trialing the lite version at the moment, is it not available at that level?...

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    Gareth Simpson commented,

    Oh, I see. Thanks Ben. I assume then that there is no way to specify if a phone number is a mobile, skype, landline, direct dial or whatever? They're all just labelled the same?

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    Gareth Simpson commented,

    Hey folks, How do you specify what sort of phone a number is? If I add a new phone number to a contact it automatically marks it as a 'direct line'. Can I make one 'direct line', another 'mobile' a...