Jessica G.
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Total activity236
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Last activity
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Member since
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Following0 users
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Followed by7 users
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Votes55
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Subscriptions103
Activity overview
Latest activity by Jessica G.-
Jessica G. commented,
Post-Mortem published July 29, 2021.
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Jessica G. commented,
Post-Mortem published July 23, 2021.
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Jessica G. commented,
Post-Mortem published July 22nd, 2021.
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Jessica G. created an article,
Service Incident - July 7th, 2021 - Multiple Pods - Instagram Channel in Agent Workspace is unable to send out messages
SUMMARY On July 07, 2021 from 02:51 UTC to 15:57 UTC, customers on our Social Messaging platform were unable to send outbound replies to Instagram direct messages. Timeline 07:46 UTC | 00:46 PT We...
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Jessica G. commented,
Post-Mortem published July 6th, 2021.
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Jessica G. commented,
Post-Mortem published July 6th, 2021.
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Jessica G. commented,
Post-Mortem published July 2nd, 2021.
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Jessica G. created an article,
Why do I not have access to a specific feature on my Suite plan?
Question Why do I not have access to one of the Zendesk Suite features listed on the pricing page such as Side Conversations, Conditional Ticket Fields, or Social Messaging? Answer Suite plans purc...
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Jessica G. commented,
Post-Mortem published June 11, 2021.
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Jessica G. commented,
Post-Mortem published on June 9, 2021.