Meri Miettinen
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Last activity
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Activity overview
Latest activity by Meri Miettinen-
Meri Miettinen commented,
We also need to be able to receive Out of Office messages to tickets so we know when customer is on a leave. Another problem with this that we faced recently was that customer wrote the words Out-o...
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Meri Miettinen created a post,
Decimal type custom field allows wrong delimeter for our region
Hi, I have created a decimal type custom field for agents to enter worktime for the ticket. For example 0,25 is entered for 15 minutes and 1 for 1 hour. Finnish delimeter is a "," comma and some ot...