Mohamed Abdelwahed
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Total activity4
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Last activity
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Activity overview
Latest activity by Mohamed Abdelwahed-
Mohamed Abdelwahed commented,
Do we have any option to auto assign tickets to agent if he asked for tickets on slack?
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Mohamed Abdelwahed created a post,
Auto assign tickets to agents according to SLA
Hi, I have too many questions about this, first I want to know if there's anyway to auto assign a number of tickets to an agent whenever he asks for assign, Second, Is there is any method that we...