Simon Klemm

Total activity

19
Last activity

April 22, 2020 11:59
Member since

September 24, 2018 17:03
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10
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4

Activity overview

Latest activity by Simon Klemm

Simon Klemm commented, February 04, 2020 10:37
Absolutely! I'm looking at relocating 150+ articles right now and already dread it.
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- Simon Klemm
- Created February 04, 2020 10:37
- 2 votes
Simon Klemm commented, January 23, 2019 21:56
Good Evening! :) This might be slightly off-topic, but one of my agents told me that in their old organisation using ZD they had the public reply and internal note fields stacked rather than tabbed...
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- Simon Klemm
- Created January 23, 2019 21:56
- 2 votes
Simon Klemm commented, December 13, 2018 15:44
Hi Jenni, this thread is super old, but I'm still interested in the workarounds. So our Insights is set to San Francisco time, but we work the European operations from Berlin. So we would have ...
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- Simon Klemm
- Created December 13, 2018 15:44
- 0 votes
Simon Klemm commented, December 11, 2018 19:48
Hi Nicole, HEIC support would be truely amazing! We receive a lot of images on a daily basis and its a hassle for our customers to convert their camera pictures. For the agents its also an additi...
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- Simon Klemm
- Created December 11, 2018 19:48
- 0 votes
Simon Klemm created a post, September 24, 2018 17:03
Caputre Customer data via IVR/phone in ZD Talk
1. Community
2. Talk Q&A
Hey guys, is it possible to capture numeric customer data with Zendesk Talk? So for example, customer calls and enters his order number through the IVR, can this number be pushed to the ZD ticket? ...
- Simon Klemm
- Created September 24, 2018 17:03
- 1 follower
- 1 comment
- 2 votes