Avatar

ZD customer

  • Total activity
    5
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    2

Activity overview

Latest activity by ZD customer
  • Avatar

    ZD customer created a post,

    Who Added the Tag?

    Answered

    Hi all,  I am wondering if it is possible to pull a report showing who added tags to certain tickets. Or, how many of said specific tags were added by each agent.  Example: we have a tag "pt_escala...

  • Avatar

    ZD customer commented,

    Hi! Where can we find the call leg status in order to see which agent missed the call? Or to see what calls an agent missed?