Tobias Hermanns
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Total activity282
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Last activity
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Activity overview
Latest activity by Tobias Hermanns-
Tobias Hermanns commented,
Same for us, we send Survey and we got negative, we asked customer, they say they click nothing. Timestamp usually full hours, as any checker is running and click the links during send out. Very ba...
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Tobias Hermanns commented,
Fully confirm! Subject + ID would be fit our need.
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Tobias Hermanns commented,
I can confirm Ola Timpson message. Attachment will show text of attachment name. btw. Was the Subject in Tab always show Requester or show Ticket Subject without Agent Workspace? I see when I loa...
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Tobias Hermanns commented,
Not perfect, but better :)
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Tobias Hermanns commented,
Hi, any more update here? Thanks!
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Tobias Hermanns commented,
Hi JJ, is there a roadmap schedule available when we can expect it? Thanks.
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Tobias Hermanns commented,
+1
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Tobias Hermanns commented,
+1, any news Zendesk?
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Tobias Hermanns commented,
Hi Ayush, I try to work with "dismissing it", but close Tab / reopen tab, is show it up again. So not very useful even the dismiss, when not store by browser and or need do by every ticket we touch...
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Tobias Hermanns commented,
Hi Ryan, thanks to let me know. I just test it and I can verify that the feature is enhanced in this direction. The overall use-case is still a bit tricky for me to think about good config flow. ...