Olivier Pascal Netatmo
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Total activity18
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Last activity
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Activity overview
Latest activity by Olivier Pascal Netatmo-
Olivier Pascal Netatmo commented,
Fully Agree with all of you How can a fundamental email function be forgotten????? Every tool that is dedicated to customer tickets proposes this functionality. Zendesk no, How can it be possible. ...
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Olivier Pascal Netatmo commented,
Hi I need to know very simply how to get the time reply for new tickets and for open ticket...by agent and by group for each previous week Thank you
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Olivier Pascal Netatmo commented,
Hi Amy I am far away to be an expert but I would like to know if I have to follow the same steps to get the reply time for new tickets and for open tickets? Thank you
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Olivier Pascal Netatmo commented,
I have purchased Zendesk to get a better tool that I currently have. I am so surprised that lots of people ask the same thing ( multi-select fields synced to Insights) and you did not improve it. ...