Kristal Offutt
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Total activity15
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Last activity
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Activity overview
Latest activity by Kristal Offutt-
Kristal Offutt commented,
I'm having the same issue with reverting. I'm in the builder, there are no options to undo, and I do not see an actions section above the query.
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Kristal Offutt commented,
HI Brandon Tidd Sort of. We had this type of graph in Insights and for the life of me I can't get this sort of view. Even better yet would be seeing not just volume but the % based on total ticket ...
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Kristal Offutt commented,
Hello, I'm stuck. I'm trying to see the count of tickets by category each quarter in a line graph stacked. So you can clearly see a decline or increase from one quarter to the next based on cate...
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Kristal Offutt commented,
Dan Cooper I'm not seeing this option in the page but not seeing anything on platform either. Do you know what the status is? Thank you.
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Kristal Offutt commented,
A ticket tag for every individual user ID is a mess. We need User IDs transcribed over to the ticket so when we push information from the ticket to ProductBoard for our development team it includes...
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Kristal Offutt commented,
I'm trying to see the amount of tickets where the rating was changed while in an "open" state. By the looks of it, customers can give their satisfaction at any point in the interaction prior to a t...