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Kundenservice

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Latest activity by Kundenservice
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    Kundenservice created a post,

    Triggers based off of different Zendesk phone numbers

    Hey ZD community,   we are currently in the middle of buying a second Zendesk phone number for our account. My question:  Is there a way to base triggers off of a certain zendesk phone number? Goal...

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    Kundenservice commented,

    Hey Zendesk people,   I kind of have the same issue. When creating a new ticket and adding a new user, the user (usually a customer) won't receive my first email once I solve the ticket. . But when...