
Ty Montgomery
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Last activity
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Activity overview
Latest activity by Ty Montgomery-
Ty Montgomery commented,
I third this. The feature would honestly save us so much time. The trigger is too specific. Adding a CC in macro's would be soooo much easier.
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Ty Montgomery commented,
How do i set up a trigger or automation that sends the assignee of a ticket an email when a ticket hasn't been updated for over an 'x' amount of hours/days? I've had a go and can't figure it out, ...