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Paul-Sebastian Manole

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Latest activity by Paul-Sebastian Manole
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    Paul-Sebastian Manole commented,

    Quick Tip for Extending Auto-Assignment to First Responding Agent If you want to automatically assign a ticket to the first responding agent, regardless of the response channel, you might want to r...

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    Paul-Sebastian Manole commented,

    On 15" MBP, you need to zoom browser to 90% to see the bookmark edit input box and pin button, because Zendesk UI si so clunky or has too many overflowing and hidden div.