Reine Berg
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Total activity33
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Last activity
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Member since
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Activity overview
Latest activity by Reine Berg-
Reine Berg commented,
Alex Rohan This post is from October 2009 and nothing has happened. The chances of this getting done is just below zero, so don't hope 2 much.
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Reine Berg commented,
than E When he makro fires, add a tag ea. [makro1]. Trigger is looking, is tag [makro1] existing? If yes, then run.
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Reine Berg commented,
than E Then you made the trigger wrong. What is the trigger supposed to trigger on?
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Reine Berg created a post,
Color on Priority
Need to set a color for different Priorities. Ea. HIGH priority sets the ticketcolor to RED in the list view.Normal Prio is Green (or as it is now) This will make the tickets easier to prioritize i...
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Reine Berg commented,
This is the most unneccesarry process ever!.. What about just adding the e-mail adress. Or is that to complicated? It works fine with Freshdesk...
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Reine Berg commented,
Unbelievable, a suggestion that is "live" after more than 10 years...How can this NOT have been solved? I mean this is not "rocket science" Example: Trigger if Organization is "Acme Co" and Priorit...
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Reine Berg commented,
To bad!Our customer uses Swedish so the answer bot is not helping at all.
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Reine Berg commented,
IS this really not possible!? I would like ta add an Internal comment så that our users see it when they take the ticket.This information is crucial for how to handel the ticket. Any condition Org...
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Reine Berg commented,
Sorry for interrupting, But isnt this "off topic"?
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Reine Berg commented,
In this way I think you loose some upgrades. Ea.I would love to have reports, but not all in the staff needs this, only me as Admin. Portal issues, Client's love having the ability to check and upd...