Jeanne Ceyrac
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Last activity
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Activity overview
Latest activity by Jeanne Ceyrac-
Jeanne Ceyrac commented,
I also vote for this option. We need to schedule exceptional closures for training sessions, corporate events ... and to broadcast a specific message during this closing time slot.The solutions pro...
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Jeanne Ceyrac created a post,
Call recording - randomly and not systematic
In France, regarding the calls recording, the CNIL (https://www.cnil.fr/en/home) considers that permanent and systematic registration is never justified (https://www.cnil.fr/fr/lecoute-et-lenregist...
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Jeanne Ceyrac created a post,
Ability to hang up the call after an IVR choice
As part of the setting of the SVI, it would be interesting to have the possibility to schedule the hang-up of the call after listening to a message following a choice in the SVI. Indeed, a choice c...