Grzegorz Pogwizd
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Total activity79
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Last activity
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Activity overview
Latest activity by Grzegorz Pogwizd-
Grzegorz Pogwizd created an article,
How do I format the date field in Sell?
Question How should I format the dates in my file before I import the data into my account? How should I format the year in a date field? Answer Date fields can be updated manually and through the...
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Grzegorz Pogwizd created an article,
Why can't I log a visit in the Sell mobile app?
Problem The ability to log a visit on the Sell mobile app is unavailable. Why is the Log a visit button greyed out? Solution The ability to log a visit is available on the Sell mobile app if the fu...
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Grzegorz Pogwizd created an article,
How do I format a phone number in Sell?
Question What are the acceptable phone number formats to use with Sell Voice? How should I add a phone number on a lead or contact? Answer The following formatting rules apply when adding a phone ...
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Grzegorz Pogwizd commented,
Thanks for the feedback Rodger Bradford and Nick Wurm. I've spoken to the Development team and was told that they are actively working on the integration right now and would love to meet with you t...
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Grzegorz Pogwizd commented,
Hi Rodger Bradford, Thanks for following up with us on this one, that's greatly appreciated. Although it's still not possible to set the Owner for each individual Lead being created in Sell from th...
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Grzegorz Pogwizd created an article,
Why am I experiencing issues making a phone call out of Sell?
Problem I am experiencing poor call quality with Sell Voice. What is wrong with Sell Voice? Multiple users are experiencing difficultly with their calls. Every user has placed calls in different w...
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Grzegorz Pogwizd commented,
Hi Shameen, Thanks for letting us know about this issue. Would you please be able to get in touch with the Advocacy Team through a regular support ticket again (if you already did) as we'd like to...
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Grzegorz Pogwizd commented,
Hi there John, Thanks for providing this feedback and indeed, the import process, whether an update or a new data import, can take a lot of time, depending on the amount of data that you're updati...
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Grzegorz Pogwizd commented,
Hi Patrick, Thanks for following up with us on this one. We cannot give you an accurate release date at this time for a unified Zendesk Voice capability between Support and Sell, but we are active...
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Grzegorz Pogwizd commented,
Hi Adam, Thanks for reaching out with this question, I'm happy to explain. The Customers & Prospects category is a subcategory of Contacts. In other words, every Customer or Prospect is also a Con...