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Piotr Planeta

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Activity overview

Latest activity by Piotr Planeta
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    Piotr Planeta created a post,

    How do I give feedback or report bugs?

    We want to hear what you have to say about this feature, because ultimately we're building it for you. Below, you can find some guidelines on the best ways to let us know what you think. Where to g...

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    Piotr Planeta created a post,

    How do I sign up for the Conference Calling EAP?

    Sign up for the EAP using this Google form. All you have to do is fill in some information and we'll get back to you!Please note that depending on the volume of requests for this EAP, our response ...

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    Piotr Planeta created a post,

    What is the Conference Calling EAP?

    The Early Access Program (EAP) for Conference Calling in Zendesk Sell includes new features that help you to:1. Bring extra person on the Sell Voice call, both from inside of your organisation, as ...

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    Piotr Planeta created an article,

    Release Notes Through 2020-01-31

    Explore New [Dashboard Scheduling] By popular demand, you can now schedule dashboards with both Support groups AND individual Support agents! Fixed [Result manipulations] We've fixed metric filt...

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    Piotr Planeta created an article,

    Release Notes Through 2020-01-24

      Explore Fixed [Datasets] We've made a number of updates across all datasets. Details are available in the announcement. [Dashboard Interactions] We've fixed issues when drilling-through queries....

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    Piotr Planeta created an article,

    Release Notes Through 2020-01-17

    Zendesk Chat + Message Fixed [Dashboard] Fix empty chats from occasionally appearing in High Load Dashboard   [Dashboard] Fix sorting of agent leader board in Agent Analytics Zendesk Talk Fixed ...

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    Piotr Planeta created an article,

    Release Notes Through 2020-01-10

      Guide + Gather Fixed Add support for IE11 in @mentions App Marketplace New netelip (Support) netelip is a Virtual PBX Switchboard that is now integrated with Zendesk Support.  Enable features...