Chris Fellows
- Total activity 84
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 49
Activity overview
Latest activity by Chris Fellows-
Chris Fellows commented,
Hi Jamie, There was an update to the App this past Wednesday that caused this behavior to change in error. We just now pushed another update to address that change so it should be working better n...
-
Chris Fellows commented,
Hi Luveshen and Trevor, Unfortunately the triggers are only looking at End User field values (requester) and not the value that agents would have set. This is the checkbox value you're seeing on ...
-
Chris Fellows created a post,
Super Admin app - official feature request thread
This is the official feedback topic for Super Admin. Please refer to the guidelines on feedback posts for Built by Zendesk apps (https://support.zendesk.com/hc/en-us/community/posts/360040001354-F...
-
Chris Fellows created an article,
Installing and Using the Super Admin app
The Super Admin app is a tool for bulk updating agents and end users in Zendesk Support. An administrator can search for agents or end users by several properties, and then either export the result...
-
Chris Fellows commented,
Hi Pratik, We released an update this week that allows you to export up to 2,000 results at a time. We also fixed a couple of other issues. Posted some release notes at the bottom of the article a...
-
Chris Fellows commented,
Hi Craig, I went ahead and created a ticket for this so we can look into it further. Thanks! Chris
-
Chris Fellows commented,
Hi Craig, You have to be on the Basic plan for the default settings to take affect. Once turned on, the email address should default to the one configured in the setting based on the agents primar...
-
Chris Fellows created an article,
Installing and using the Clone Deal app
The Clone Deal app for Zendesk Sell allows admins and users to clone an existing deal. Cloned deals are also effective for training and onboarding new users because it allows them to practice on te...
-
Chris Fellows commented,
Hi Fabian Sanchis, Thanks for posting your question here. On item number 1, are these tickets being created from the Help Center? I am going to create a support ticket on your behalf so that we ...
-
Chris Fellows created an article,
Installing and using the Associated Leads app
The Associated Leads app for Zendesk Sell allows you to see other individual leads at that company, as well as any other companies linked to the lead on the Leads page. It also displays the lead ow...