
Chris Fellows
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Last activity
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Activity overview
Latest activity by Chris Fellows-
Chris Fellows created an article,
Installing and Using the Five Most Recent app
The Five Most Recent app allows an agent to see the most recent tickets that are associated with the requester on the current ticket. Users and organizations can also be viewed on the Basic plan. ...
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Chris Fellows commented,
Hi David, I just tried this on my account and wasn't able to reproduce this. Something that may be happening here is that when someone is set to OOO, it may take a few mins before the process comp...
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Chris Fellows created an article,
Installing and using the Log Visit app
The Log Visit app for Zendesk Sell allows admins and users to create a visit while viewing a lead and/or a contact. Visits created through the app are visible in the lead's Activity Feed or contact...
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Chris Fellows commented,
Hi Marit, I went ahead and created a ticket for this so we can take a look. Will reach out through the ticket to troubleshoot. Chris
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Chris Fellows commented,
Hi Jamie, There was an update to the App this past Wednesday that caused this behavior to change in error. We just now pushed another update to address that change so it should be working better n...
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Chris Fellows commented,
Hi Luveshen and Trevor, Unfortunately the triggers are only looking at End User field values (requester) and not the value that agents would have set. This is the checkbox value you're seeing on ...
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Chris Fellows created a post,
Super Admin app - official feature request thread
This is the official feedback topic for Super Admin. Please refer to the guidelines on feedback posts for Built by Zendesk apps (https://support.zendesk.com/hc/en-us/community/posts/360040001354-F...
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Chris Fellows created an article,
Installing and Using the Super Admin app
The Super Admin app is a tool for bulk updating agents and end users in Zendesk Support. An administrator can search for agents or end users by several properties, and then either export the resul...
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Chris Fellows commented,
Hi Pratik, We released an update this week that allows you to export up to 2,000 results at a time. We also fixed a couple of other issues. Posted some release notes at the bottom of the article a...
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Chris Fellows commented,
Hi Craig, I went ahead and created a ticket for this so we can look into it further. Thanks! Chris