Greg Vowles
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Total activity36
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Last activity
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Activity overview
Latest activity by Greg Vowles-
Greg Vowles commented,
Can someone explain where to go to update the CSS so that it adds carriage returns? I want to add carriage returns in for the "Type" field, in the Description to show to end users on the submission...
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Greg Vowles commented,
We use Explore to create Monthly Service reports for our customers, where we list out tickets raised during the period and another list of any outstanding, open tickets. Because the lists constantl...
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Greg Vowles commented,
Yep this sucks at the moment. We use Explore to create Monthly Service reports for our customers, where we list out tickets raised during the period and another list of any outstanding, open ticket...
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Greg Vowles commented,
I have a Resolution custom, form field (field 1), but it's being superseded by a Current Status / Resolution field (field 2). Is it possible to copy the contents of field 1, into field 2, before I ...
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Greg Vowles commented,
I want to show a list of tickets on my dashboard, only showing tickets that are unsolved (i.e. Open/New/On Hold) - I know how to create the query and it looks fine (all my columns appear just lovel...
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Greg Vowles commented,
Does doing this only restrict their ability to submit tickets? i.e. will restricted users still be able to access the knowledge hub?
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Greg Vowles commented,
Thanks Terry, I appreciate your suggestion - I did try that but sadly it didn't work for me. I tried lots of different things in fact but sadly the damage was done. I'm slowly putting the pieces ...
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Greg Vowles commented,
I've spent pretty much the whole day working on a dashboard, was almost perfect. I was happy with it, but the alignment of some of the widgets were slightly out. So, I used the 'Automatically Re-O...