Avatar

Óðinn Thor Harðarson

  • Total activity
    5
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    1

Activity overview

Latest activity by Óðinn Thor Harðarson
  • Avatar

    Óðinn Thor Harðarson commented,

    1. Support
    2. ...
    3. Tickets
    4. Sharing tickets with other Support accounts

    Hi, Is there a way to send all ticket correspondence in a company Zendesk environment to a company mailbox that is outside Zendesk? So if anything happens or if it is decided in the future to move ...

    • View comment
    • Óðinn Thor Harðarson
    • Created
    • 0 votes
  • Avatar

    Óðinn Thor Harðarson commented,

    1. Support
    2. ...
    3. Workflows
    4. About triggers and how they work

    Hi, How do I configure the triggers to not send notifications if we get an email from an email address that is for example noreply@example.com? Best regards, Óðinn Thor

    • View comment
    • Óðinn Thor Harðarson
    • Created
    • 0 votes
  • Avatar

    Óðinn Thor Harðarson commented,

    1. Support
    2. ...
    3. Email
    4. Digitally signing your email with DKIM

    Hi, We use Office 365 to handle our mail services and I have two basic questions; 1. Would this cause any kind of conflict if I'd at the DKIM records in our DNS host management? 2. Will we have to ...

    • View comment
    • Óðinn Thor Harðarson
    • Created
    • 0 votes