Celia Johnson
- Total activity 154
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Activity overview
Latest activity by Celia Johnson-
Celia Johnson commented,
It's pretty disingenuous to mark an idea "complete" that isn't available unless you sign up for an EAP that requires you don't use multiselect fields. :(
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Celia Johnson commented,
Has there been any update on this? This is basic functionality that Insights provides.
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Celia Johnson commented,
@Nicole - That link is dead, can you provide a working one?
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Celia Johnson created a post,
Set Default Values for Fields No Matter Who Submitted The Ticket
Currently, if you set fields to have a default value, it only gets applied if an agent makes a ticket. If end-users submit issues, default values are not applied to fields. This is not only not doc...
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Celia Johnson created a post,
Better Filter UI at bottom of reports.
Currently, when you select to show filters at the bottom of a report, the only way to tell whether those are excluded or included values, is by the color of the highlight line underneath the filter...
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Celia Johnson commented,
Note, I know my example is a bit nonsensical, since you wouldn't really want a report that said "Include only Closed and Exclude Pending" but this is just to give the gist of things and make it eas...
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Celia Johnson created a post,
Don't allow both "Selected" and "Excluded" to be marked in a filter
Currently, you can check both selected and excluded values selected in the same filter. However, only the last tab of select/excluded you viewed is applied. For instance: If I want to see all tick...
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Celia Johnson commented,
The value for a checked box is "1" for filtering on checked, and 0 for unchecked.
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Celia Johnson created a post,
Allow @mentions to be Views
It looks like past feature requests for this are no longer visible to the public, which is a shame, since it's been requested for literal years now. I would like to be able to set up filtered views...
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Celia Johnson created a post,
Standardize Size of Tabs, And Give Option for Truncated or Full
Currently, all tabs seem to get a random size of header, but that is always guaranteed to cut off part of the tab name. I'd like to be able to either select that all tab names should display fully,...