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Christian Herrmann

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Latest activity by Christian Herrmann
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    Christian Herrmann created a post,

    Display text by month in any language including offset

    I hope someone will find this useful: Coming fromhttps://support.zendesk.com/hc/de/community/posts/360036558354-Display-last-month I created the following to display a month-based text in german. 3...

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    Christian Herrmann commented,

    FYI: I asked Google (not the search engine) and they say they give no support because it's a WordPress system where the emails get generated out of a CF7 form - so I should ask WordPress. I give up.

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    Christian Herrmann commented,

    We use Google SMTP Relay Service, how would I configure this!?

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    Christian Herrmann commented,

    Hello, sometimes attachments come in as .bin. If I rename them (I have to guess) they are ok. what can I do to avoid this. I don't know why sometimes it works (.jpg, .jpeg, .pdf) and sometimes not.

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    Christian Herrmann commented,

    Ok, thank you Nicole, let's close this ticket.

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    Christian Herrmann commented,

    Hi Nicole, thanks for getting in touch. I see this in the usual ticket view, like .../agent/tickets/12345 Say I was asking a client something and he is giving a (pseudo-)empty reply.

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    Christian Herrmann created a post,

    invisible replies

    Hello, my problem ist, that sometimes, I don't know why, customer replies seem empty. if I click on the small '>' and "show original mail" the content shows up. Can I somehow manage to always show ...

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    Christian Herrmann commented,

    Hi, is there the possibility to only show the profile image internally, but externally show none or another one?

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    Christian Herrmann commented,

    I've done it thanks to your hints. It's a beast of a string but it works. excerpt for german: {% assign mon = 'now' | date: "%B" %}{% case mon %}{% when 'January' %}**Januar**{% when 'February' %}...

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    Christian Herrmann commented,

    Is it possible to echo the name of the current month in the user's language?