Jason
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Latest activity by Jason-
Jason commented,
Yes Max, but agents are unable to Listen to a call without being an Administrator. The ability to Listen is crucial during onboarding/training.
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Jason commented,
+1
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Jason commented,
Thanks Maggie - browser console throws a "Use of Mutation Events is deprecated. Use MutationObserver instead." error that seems to be driven by 'DOMNodeInserted'. Do you see this behavior as well?
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Jason commented,
While I agree this should be available historically - we've gotten around this by creating a powershell script that runs on schedule nightly. We make a call to the agent activity api (https://deve...