
PatrikM
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Total activity52
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Last activity
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Member since
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Votes22
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Activity overview
Latest activity by PatrikM-
PatrikM commented,
Tons of issues with the new composer, formatting is lost on paste, some text is lost on paste, the "channel" buttons should not be in a dropdown as switching between channels now takes more clicks ...
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PatrikM created a post,
New composer box doesn't handle formatting
Things i noticed today with the new composer box: Pasting a formatted paragraphed text removes the linebreaks Pasting a chunk of text omits a bunch of text in the middle of the chunk(????) Plea...
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PatrikM commented,
We should be able to set our default country AS WELL AS remember what each agent used last time.
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PatrikM created a post,
Connecting outcall and inbound ringtone volumes are too loud
The ringtone volumes are extremely loud to the point where I can't wear my headset while it's ringing. Extremely sharp and grating on the ears. I noticed that Chat ringtones can be changed and th...
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PatrikM commented,
Robert Cullen if you use the "Call" button above the public reply box in a ticket, and then choose "Enter new number", it often (but not always) registers the call within the same ticket.
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PatrikM commented,
This is a horrendous authoritarian measure. Avoid implementation at all costs. For shame to everyone who wants this feature included. Are y'all running sweat shops or what?
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PatrikM commented,
i think this is a browser-related issue. i don't think a browser can be configured to the point where a website can have elevated rights and decide that a specific audio file should be played thru ...
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PatrikM created a post,
Please add Pre-set periods for the Away status
As a scatterbrain I often forget to set my status back to Online after fetching water or fetching a printout or going to the loo or being put on backoffice duty for a short while. It usually happen...
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PatrikM commented,
Furthermore it is an annoying and unnecessary tone.
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PatrikM commented,
ok try being less laconic when someone's trying to help you