Dana Bowlin
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Activity overview
Latest activity by Dana Bowlin-
Dana Bowlin commented,
Agents are end users also. I just need a feature where agents can rate tickets....you can still have the feature where they can't be the person to work the ticket...but they need to be able to ra...
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Dana Bowlin commented,
This needs to be addressed again. I have added an idea to the product feedback. https://support.zendesk.com/hc/en-us/community/posts/360004400467-Agents-need-the-ability-to-provide-satisfaction