
Darren Bell
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Total activity15
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes4
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Activity overview
Latest activity by Darren Bell-
Darren Bell commented,
Does Zendesk actually listen and action any of these requests, other than posting platitudes? We have been on Zendesk for 18 months now and so many requests we have put forward are against existin...
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Darren Bell commented,
We had the same issue and we find this app very useful now. Have a look at the Attachment Manager. https://www.zendesk.com/apps/support/attachment-manager/
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Darren Bell commented,
We have *only* 25 agents and want to introduce a dashboard where they can see their own (and only their own) activity and time logged so that they can monitor their own performance. Without being t...
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Darren Bell commented,
I've been trying to figure out a solution to this and ended up here. I just want to automate adding end users as a CC to tickets.... Very sad to see this has been a request for ten years...so 16 pa...
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Darren Bell commented,
+1 for this too. We've only been live on Zendesk for a week and finding a whole load of our wish-list items have already been requested and are popular suggestions with other users.