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Josue Velasquez

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Latest activity by Josue Velasquez
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    Josue Velasquez created a post,

    Creating a 100% Stacked Bar Chart

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    Hello, I'm trying to set up a stacked bar chart where every column/row adds up to 100%, in order to visualize proportions. I want to compare the percentage of tickets we get by Product Module (cust...

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    Josue Velasquez created a post,

    Calculating Average/Median Replies per Ticket per Agent

    Hello, I'm trying to build a query to determine the average/median number of replies for each Support Agent on our team. I'm using the Support: Ticket Events dataset, and I thought to use Agent Com...