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Jakub Tutaj

Zendesk Product Manager
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Activity overview

Latest activity by Jakub Tutaj
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    Jakub Tutaj commented,

    Hi Maheen, yes, that's unusual. We'll investigate. Thanks for letting us know. 

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    Jakub Tutaj created a post,

    Custom fields for Sell reporting in Explore - We want your feedback!

    Since the beta launch of Zendesk Sell sales reporting in Explore, the biggest feedback we have received from customers is the need for custom reporting. With the latest release for our beta product...

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    Jakub Tutaj commented,

    Hello Maheen, recently we've introduced Zendesk Sell sales reporting in Explore. Zendesk Explore lets you do custom reporting you need, for the whole Zendesk family of products. In Explore it's ver...

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    Jakub Tutaj commented,

    Hey Fahad, thanks for sharing more context. Currently my best shot would be to try and use Zapier to connect one of the Fax sending apps with Zendesk Sell. Here's one example: https://zapier.com/ap...

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    Jakub Tutaj commented,

    Hi Fahad, thank you for your message and this (nice!) use case. As of now fax outbound campaigns are not planned to be included as a part of Sell. I encourage everyone here though to share similar ...

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    Jakub Tutaj commented,

    This is great to hear! And no worries, I miss such things all the time :)  Happy to mark this thread as answered. 

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    Jakub Tutaj commented,

    Thank you for more detail, please click Get help in the bottom right corner of this community page to start a support conversation.

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    Jakub Tutaj commented,

    Hello Ben, you can achieve that with a filter that is present on the first column (Contact) and select from: All contacts, person, company. Please see the screenshot attached:   Let me know if tha...

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    Jakub Tutaj commented,

    Hello Kali, please make sure all your team members are signing in through <yoursubdomain>.zendesk.com where <yoursubdomain> is the name of the subdomain you've picked upon signing up for Sell. Plea...

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    Jakub Tutaj commented,

    Agreed, recurring revenue reporting is tricky in most CRMs :) Curious on few topics in here: In what ways does your sales team keep the record of downgrades and churn (be it in Zendesk Sell or out...