Anika Rani

Total activity 42
Last activity June 12, 2019 04:14
Member since November 27, 2018 06:11

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Activity overview

Latest activity by Anika Rani

Anika Rani commented, March 18, 2019 02:55
Current package version: 5.8.3 Package release date: Mar 18th 2019 New/updated functionality: None Fixes: Salesforce is releasing a critical update which affects remote site settings.After you ...
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- Anika Rani
- Edited May 07, 2019 23:21
- 0 votes
Anika Rani commented, February 18, 2019 06:20
@Kate There is a limit of 250,000 on bulk sync, and the sandbox instance shouldn't make a difference. A couple of quick checks: 1. Ensure you are using the latest version of the package, v5.8.2? ht...
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- Anika Rani
- Edited February 18, 2019 06:39
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Anika Rani commented, February 07, 2019 06:42
Hi Lawrence, Typically you don't need to delete any code when upgrading to another version. However, this might be due to customisations made on your end. So perhaps you have some visualforce pages...
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- Anika Rani
- Created February 07, 2019 06:42
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Anika Rani commented, February 07, 2019 06:22
Hi Justin, yes light agents can create tickets from Salesforce however the ticket needs a public comment by another agent before its visible to the end user. The public reply button will be unavail...
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- Anika Rani
- Edited February 07, 2019 06:34
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Anika Rani commented, December 07, 2018 03:38
Hi Schuyler, yes its is possible for us to disable the contact/ lead feature. I've created a ticket to action this for you and will follow up with you there. ThanksAnika
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- Anika Rani
- Created December 07, 2018 03:38
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