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Taha Elaraby Taha

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Activity overview

Latest activity by Taha Elaraby Taha
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    Taha Elaraby Taha commented,

    Hi Nina Olding - Thanks for your attention. The situation is, we are using in my company more than 100 macros with a lot of information for my department, so I want to create an external sheet in e...

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    Taha Elaraby Taha commented,

    Thanks so Much And I am looking forward to her a good News Regarding this Idea Soon :)

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    Taha Elaraby Taha created a post,

    link to macro details

    Answered

    Hi, I would like to tell you about this idea which I discussed before with your customer service. In our customer service department, we have a lot of macros we are using, and we are trying to assi...

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    Taha Elaraby Taha commented,

    Thank you for your prompt reply. I really appreciate that, but if there any chance to have a feature or option to get a link that will open a new ticket with the macro applied on open it will be gr...

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    Taha Elaraby Taha commented,

    The ="https:// yoursubdomain. zendesk .com/agent/admin/macros/"&A2 is directing me to the Macro page without the new ticket. The point is I need to be redirected to a new ticket which contains the ...

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    Taha Elaraby Taha commented,

    This is the macro which I want to be redirected to it once I click on the macro link:  The Macro Link:  The excel Link:

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    Taha Elaraby Taha commented,

    Hi Pedro, I really appreciate your response. If I clicked on View macro in C2, It will direct me to a blank macro, not with the macro details which I added before. I need the link to redirect me to...

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    Taha Elaraby Taha created a post,

    Can I link to an external Excel sheet in a macro?

    Answered

    Hi, I have a challenge and I will be thankful if you could assist. I am trying to create an external sheet in excel and I want to put a link in this sheet to direct the agent to the macro. I tried ...