Tim van den Akker
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Activity overview
Latest activity by Tim van den Akker-
Tim van den Akker commented,
also +1 from my side, really need this metric to validate my agents online vs offline time. Also would like to see if we have agents available 24/7 -> so if we tell our customers to be available 24...
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Tim van den Akker commented,
+1 - we really see the benefit of this as well! Cant wait to see this implemented.