
Tony Jansson
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Last activity
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Activity overview
Latest activity by Tony Jansson-
Tony Jansson commented,
Hi,Thanks for the nice article.I have a question that builds on the similar topic. In the notification "Your request was successfully submitted" confirmation" we also want to include the requesters...
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Tony Jansson commented,
Hi,Could this idea be a workaround:Example:Condition: "comment text" "contains the following string" example: "Close_My_Ticket" Action: "Status" -> Solved-And add a text at the end of your autoresp...
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Tony Jansson commented,
Hi,I am trying to make a norwegian signature when I reply a ticket where the requester language is norwegian, , and everyting else: english signature. Can somebody help me understand why I always g...