
Tony Jansson
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Total activity11
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Last activity
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Activity overview
Latest activity by Tony Jansson-
Tony Jansson commented,
Hi,Could this idea be a workaround:Example:Condition: "comment text" "contains the following string" example: "Close_My_Ticket" Action: "Status" -> Solved-And add a text at the end of your autoresp...
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Tony Jansson commented,
Hi,I am trying to make a norwegian signature when I reply a ticket where the requester language is norwegian, , and everyting else: english signature. Can somebody help me understand why I always g...
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Tony Jansson commented,
I work as a customer consultant in a larger marketplace online, where we receive thousands of inquiries that go on different issues. It seems to many of our customers that the easiest way is to att...