Matthieu ETIENNE
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Activity overview
Latest activity by Matthieu ETIENNE-
Matthieu ETIENNE commented,
Hi, through a spoke account, tickets are submitted by customers who are (by default) only registered on such spoke account, but not on hub account. Is there anyway to send new ticket(email), via th...
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Matthieu ETIENNE commented,
Definitively agree with both requests.
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Matthieu ETIENNE commented,
Hi, I wondering,when selecting a phone number for a Talk channel in the UK, the Local phone nº charges for the end-users is the same on the whole UK territory?
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Matthieu ETIENNE commented,
Hi, Great documentation. That said, on one of your artiucle related to the "web Widget" configuration, I notice that from the agent interface (menu Channels / Widget), it's posible to add to to th...
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Matthieu ETIENNE commented,
HI, Thanks for this solution. I wondering to know, in case of multiple contact Form, using different custom fileds, if there is a way to personalize each of them, using such code? So for example. M...
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Matthieu ETIENNE commented,
HI, Will be happy to understand this solution but on a lower level. We want to know if there is a way, using JS or CSS to format on the text of every category description (bold, bullets, Italic, ...
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Matthieu ETIENNE commented,
Hi Bob, any news on this? We are exactly in the same situation as Thomas ans so really interested by a potential changes reagrding cusotmization of the dashboard view. thanks
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Matthieu ETIENNE commented,
Hi Wes, We are really interested to understand we can reproduce a similar effect as the following one: https://support.zendesk.com/attachments/token/yfrvjrlvwrftf1p/?name=wes_HC-FAHome.png Ou...