Ifra Saqlain

1. Community
2. Guide Q&A
3. Skewed request details

Hi, This code is for request_page.hbs  where your request details sidebar exists. Where you removed request details. Yes, you can remove your request details sidebar code and put that given code. A...

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• Ifra Saqlain
• Created August 05, 2020 10:21
• 0 votes

1. Community
2. Guide Q&A
3. Skewed request details

Hi Toblas,   Here is only some request details as you provided in the screenshot. Now you can fix your HTML code by this or you can remove some if you want.     <div class="collapsible-sidebar-bod...

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• Ifra Saqlain
• Edited August 05, 2020 05:53
• 1 vote

1. Community
2. Guide Q&A
3. Add a green icon in a line in the article

Hey, You can try this: Where you get {{title}}  on Section page, Category Page or Article page ( {{article.title}} ) you can add icon directly,  there is no need to add span etc..         If any ...

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• Ifra Saqlain
• Created August 05, 2020 05:23
• 1 vote

1. Community
2. Guide Q&A
3. Removing the Community filter from the Search Results Page Sidebar

Hey, You can do two things: 1st :  Remove this code on search result page    {{#if help_center.community_enabled}}      <section class="filters-in-section collapsible-sidebar" aria-expanded="fals...

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• Ifra Saqlain
• Created August 05, 2020 04:57
• 1 vote

1. Community
2. Guide Q&A
3. How to honor formatting when syncing Confluence to Zendesk

Hey Daria :) On your style-sheet, the classes are appearing in red color - make sure you close all brackets or any extra bracket or extra dot or comma because classes should be in black color but o...

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• Ifra Saqlain
• Created July 31, 2020 19:33
• 0 votes

1. Community
2. Guide Q&A
3. Deprecated helpers when upgrading from V1 to V2 - but there are no new ones

Hii, You don't need to do from scratch. You can pick the CSS code from New Copenhagen theme. And which is your own custom code so don't change that. You can do this : Import new Copenhagen theme i...

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• Ifra Saqlain
• Created July 31, 2020 19:22
• 0 votes

1. Community
2. Guide Q&A
3. Need Follow button on Category level pages in Guide

Hey, Please go through this article: https://support.zendesk.com/hc/en-us/community/posts/360028866474-Adding-follow-button-in-Categories   Thank You Team

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• Ifra Saqlain
• Created July 24, 2020 18:28
• 0 votes

1. Community
2. Guide Q&A
3. How to display complete Breadcrumbs in search results

Hey, Can you share your search result page code.Also you can compare your code with default Copenhagen theme. There isn't any error I have checked.     Thank You Team Diziana

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• Ifra Saqlain
• Created July 24, 2020 17:12
• 0 votes

1. Community
2. Guide Q&A
3. Embedding Zendesk Help Centre in iframe

Hey, I am not sure but I think they only map HC URL in src of iFrame and other functionality (show and hide by website link as a popup ) they did by CSS. <iframe title="End iFrame" src="https://end...

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• Ifra Saqlain
• Edited July 22, 2020 02:11
• 0 votes

1. Community
2. Guide Q&A
3. Changing width of article list within category

Hey Marie, If you want to show article list with full width on category template so you can increase your section width by CSS code. I customized in Copenhagen theme, see below code: Default code@m...

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• Ifra Saqlain
• Created July 22, 2020 01:04
• 2 votes