Ifra Saqlain

1. Guide
2. ...
3. Help Center customization
4. How can I add a disclaimer to a Help Center article?

Hey Silvia, You can add this in one language while creating article. If you write article in english language then the article won't change in anthor language. It depends only you that what langua...

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• Ifra Saqlain
• Created February 15, 2021 17:34
• 0 votes

1. Community
2. Guide Q&A
3. Is it possible to have different styling across the guide but on the same HTML (classes) structure?

Hey, I think you have to add a new class as a parent class at once on that template where you want to change the styling and then you can create a hierarchy or can say override the CSS/styling. It'...

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• Ifra Saqlain
• Created February 11, 2021 05:36
• 0 votes

1. Community
2. Guide Q&A
3. Ideas on How to create a 2-column Section Template

Hey Melody,  You can use this code just need to pay attention to the class-name on your template, if you have multiple section templates so you can easily add new class-name : .section-list, .artic...

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• Ifra Saqlain
• Created February 11, 2021 05:31
• 0 votes

1. Community
2. Guide Q&A
3. Anchored headings in articles are inconsistent in coloring

You can paste this code on the style.css file at the bottom. 

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• Ifra Saqlain
• Created February 10, 2021 09:27
• 0 votes

1. Community
2. Guide Q&A
3. Anchored headings in articles are inconsistent in coloring

Hey Jesica, you can use this code via copy and paste for your issue: article a{color: blue // You can update the color as per yours }   or you can share the screenshots if any issue using t...

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• Ifra Saqlain
• Created February 10, 2021 07:21
• 0 votes

1. Community
2. Support Q&A
3. Good day! Is there a way to insert description for the attachment field? I want it to be placed under the title.

Hey Kim, hope it would help you : https://support.zendesk.com/hc/en-us/community/posts/210491127-Add-description-to-the-Attachments-field-for-Submit-a-request-form     Thanks Team

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• Ifra Saqlain
• Edited February 09, 2021 07:05
• 0 votes

1. Community
2. Guide Q&A
3. Is there a way to limit search results to show up from within a section?

Hey Samarth, you just need to see Default Copenhagen Theme.  On preview mode you can see the updated view of Search Results.  There is a sidebar of categories, it would be the solution of your quer...

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• Ifra Saqlain
• Edited February 06, 2021 05:57
• 0 votes

1. Community
2. Guide Q&A
3. Adding a line of text to the Submit a Request page and a hyperlink

hey Tone, can you share a screenshot of your view, it would be more understandable. Thanks

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• Ifra Saqlain
• Created February 03, 2021 06:19
• 0 votes

1. Community
2. Guide Q&A
3. 複数のヘルプセンターに一括で記事を登録する方法はありますか？

こんにちは Asuka これには、ユーザーセグメント設定を使用できます。 チーム ( )

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• Ifra Saqlain
• Edited January 30, 2021 11:28
• 0 votes

1. Community
2. Guide Q&A
3. Using the Tab button to navigate to Description field

Can you share the screenshot or describe it more briefly? Thanks 

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• Ifra Saqlain
• Created January 30, 2021 10:14
• 0 votes