Amy Gracer
- Total activity 91
- Last activity
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Activity overview
Latest activity by Amy Gracer-
Amy Gracer commented,
I think I got this working. Our goal was to hide requests that were submitted by email, because we want customers to use the portal to submit, not email, We set a trigger to change Emailed requests...
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Amy Gracer commented,
I'm looking to hide certain requests on the My requests page. I think I have found a way to do this based on subject and using the isnt helper, as below. All requests with the subject "hide me...
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Amy Gracer commented,
I would like to be able to see the tickets that were created as a result of a search, whether it resulted in a click through or not. Can you make the tickets created a hyperlink through to the tick...
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Amy Gracer commented,
Is there anyway to add archive specific comments? So when archive an article, I can add a comment as to why it was archived?
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Amy Gracer commented,
Hi Rebecca, I have since changed my code around a bit. I suggest you delete the offending {{else}} and see if it allows you to publish. If not, please take a look at my updated code below, starti...
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Amy Gracer commented,
Zendesk Team... is the API in place to support creation of a Multilevel expandable menu for flexible hierarchies?
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Amy Gracer commented,
Is there a way to view the article list alphabetically by Title? I see I can sort by date, but not by Title.
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Amy Gracer commented,
YES! Just took a quick look and it looks great so far! Thanks for listening :)
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Amy Gracer created a post,
Read an RSS Feed into Guide
My company uses Blogspot and would like to feed updates into a "News" section on the Home page. We currently use an RSS feed to pull the updates into the application and would like to do ...
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Amy Gracer commented,
Hi Nicole, I have taken Wes' advice and modified all my code so that <p> a <ol> or <ul> were wrapped within an <li> tag when embedded in a list. It is tedious, but if it is ...