Damien Messe
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Total activity20
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Last activity
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Activity overview
Latest activity by Damien Messe-
Damien Messe commented,
Hello, We have queries with several metrics like the one below and I don't know to hide the Total on satisfaction score and one touch tickets as it makes non sense to display it. A simple hide butt...
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Damien Messe commented,
Hello, The feature looks nice but I'm worried about the CC being publicly visible by end user. We don't want our customer to potentially see and internal email address. Is there any way to prevent ...
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Damien Messe commented,
I agree with this comment. When I create a new contact form I have no way to test it or preview it than doing it live which is not the best since our users have also access to this test...
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Damien Messe commented,
We are having the same issue as we are sorting tickets by SLA. If you receive + 1000 tickets / day, those tickets will always stay at the back of the queue without any possibility to put them back ...