Christina Draper

Total activity

6
Last activity

January 23, 2020 16:28
Member since

November 14, 2019 19:28
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Activity overview

Latest activity by Christina Draper

Christina Draper commented, January 23, 2020 16:28
Hi, I'm having a few sync issues: 1. I'm not able to map Zendesk multi line fields to SF fields 2. Picklist values are not getting updated in SF after being mapped in Zendesk. Any idea why these wo...
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- Christina Draper
- Created January 23, 2020 16:28
- 0 votes
Christina Draper commented, January 15, 2020 20:14
Thanks Anika! Which document shows how to expose the Zendesk ID fields and turn on the Zendesk Org ID sync to Accounts and Zendesk User ID to Contacts/Leads?
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- Christina Draper
- Created January 15, 2020 20:14
- 0 votes
Christina Draper commented, December 09, 2019 19:40
I noticed the Zendesk Ticket ID is available on the Case object. There are a few fields we had in our legacy sync that we're hoping get updated: 1.The Organization ID & Last Sync Date fields to the...
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- Christina Draper
- Created December 09, 2019 19:40
- 0 votes

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