Christina Draper
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Activity overview
Latest activity by Christina Draper-
Christina Draper commented,
Hi, I'm having a few sync issues: 1. I'm not able to map Zendesk multi line fields to SF fields 2. Picklist values are not getting updated in SF after being mapped in Zendesk. Any idea why these wo...
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Christina Draper commented,
Thanks Anika! Which document shows how to expose the Zendesk ID fields and turn on the Zendesk Org ID sync to Accounts and Zendesk User ID to Contacts/Leads?
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Christina Draper commented,
I noticed the Zendesk Ticket ID is available on the Case object. There are a few fields we had in our legacy sync that we're hoping get updated: 1.The Organization ID & Last Sync Date fields to the...