Kenneth Nuckols
Orlando, Florida KM Developer / Writer / Editor. We use Zendesk Guide for our agent facing and customer facing knowledge bases.
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Activity overview
Latest activity by Kenneth Nuckols-
Kenneth Nuckols commented,
Hey team, Is there a way to set a future expiration/retirement date on an article in Zendesk Guide? Let's say that I have information on a marketing promotion that will run March through August. I...
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Kenneth Nuckols commented,
I will echo the request Mercedes made and the situation Angeline described. We are adding more and more internal users to our Guide solution as more departments want to store their process informat...