松尾 竜児

1. Community
2. Feedback on Chat
3. Only 10 shortcuts that I have pre-registered in the chat will be displayed when I press the / list

Hi Richard, > Are you using agent workspaces or the chat dashboard and what do you mean by pre-registered? This is a shortcut registered at "Settings > Shortcuts". > Do you mean that you have say ...

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• 松尾 竜児
• Created May 07, 2020 22:28
• 0 votes

1. Community
2. Feedback on Chat
3. When an agent exits a chat, the tag zopim_chat_ended is not given and the chat is not visible in the "history"

Hey Team, When I checked earlier, the user has been exited and now appears in the "History".It may be that the user logged out of Zendesk and was given the tag zopim_chat_ended. There is no problem...

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• 松尾 竜児
• Created April 01, 2020 08:32
• 0 votes