Ryan Oakman

Total activity

7
Last activity

September 10, 2020 21:05
Member since

August 25, 2020 21:59
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2
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Activity overview

Latest activity by Ryan Oakman

Ryan Oakman commented, September 10, 2020 21:05
Hey all, I'm curious as to how I would track solved tickets with no engagement (no links, creates, etc.). I considered doing a custom metric against total solved tickets - tickets with link, but...
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- Ryan Oakman
- Created September 10, 2020 21:05
- 0 votes
Ryan Oakman commented, August 26, 2020 14:37
Cheers, Graeme. That's very helpful!
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- Ryan Oakman
- Created August 26, 2020 14:37
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Ryan Oakman commented, August 25, 2020 21:59
Hi Graeme Carmichael, I was wondering if you knew of a way to manipulate the above to show no more than 2 tickets per agent? For context, I use your suggestion to generate 20 random tickets per mo...
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- Ryan Oakman
- Created August 25, 2020 21:59
- 0 votes

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