James Lewis

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Latest activity by James Lewis
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    James Lewis created a post,

    Feature Request: @mentions and slack integration

    Hi, We were looking into adding chat but because it was lacking slack integration and @mentions directly in the application we are unable to move forward with it.  We would like to see these featur...

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    James Lewis commented,

      This is the end result they have posted in that article. We would like to get something similar to this as a starting point.   It looks as if they have solved tickets being compared against how ...

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    James Lewis created a post,

    How do you setup waterfall visualization?

    Anyone understand how to do this?  I've been trying to setup a query for this but it's nowhere near like what they have in this article https://explore.zendesk.com/hc/en-us/articles/235945128-Chart...